Operational map
Record technical and communications leads, update cadence, current objective, handoff notes, channels, bridges, tickets, runbooks, dashboards, log views, documents, repositories, and vendor cases.
A private workspace for critical issues
Keep every escalation organized from first report to final resolution.
Escalation Binder helps individuals and response teams manage incidents, outages, customer escalations, security investigations, and other high-stakes issues. It keeps the work coordinated while building a durable record of what happened.
Available now for Mac, iPhone, and iPad as a $9.99 one-time purchase.
One operational record
From first report through verified closure.
Stay coordinated
Keep the current situation, owners, next actions, and important resources clear while the issue is moving.
Preserve context
Carry decisions, evidence, updates, and handoff knowledge forward instead of losing them in chat and meeting history.
Finish with a record
Close the escalation with a durable account of what happened, how recovery was verified, and what still needs follow-up.
From response to review
One place for the work and the record.
Start with a clear picture of the escalation, then add the operational detail responders need during the issue and reviewers need after it ends.
Response center
Keep stakeholder updates, structured decisions, response checklists, and acknowledged handoff snapshots together.
Evidence and timeline
Capture the event sequence, evidence metadata, sensitivity, integrity hashes, and explicit export inclusion. Managed file bytes remain local to the device.
Closure verification
Document recovery signals, monitoring windows, stakeholder confirmation, rollback state, remaining risk, and postmortem commitments.
Portable packets
Preview and export a complete Markdown report or a versioned JSON packet for archive and controlled interchange.
Deliberate collaboration
Publish and refresh shared packets explicitly. Remote changes are previewed before import instead of silently replacing local work.
No custom account or tracking layer
Your incident history is not our dataset.
No developer-operated backend, advertising, third-party analytics, or tracking SDKs. Optional sync and sharing use CloudKit.